The Abuja Markets Management Ltd (AMML) has announced a significant step towards modernizing trade within the Federal Capital Territory (FCT) with the upcoming launch of its dedicated e-commerce platform, “Kasuwa.com”. This innovative initiative aims to provide online store services for traders operating within AMML-managed markets, significantly expanding their reach and business potential.
The acting Managing Director/Chief Executive Officer of AMML, Mr. Onya Ojiji, revealed this exciting development during the company’s 20th-anniversary celebration, awards, and gala night held in Abuja.
Mr. Ojiji emphasized that the introduction of “Kasuwa.com” is a strategic move that will not only broaden the customer base for traders but also expand AMML’s overall outlook and market spaces in the digital realm.
Further demonstrating AMML’s commitment to technological advancement, Mr. Ojiji announced the impending introduction of a sophisticated facility management software. This tool will empower the company’s management with real-time insights into the status of every shop under its purview, streamlining operations and enhancing efficiency.
He explained that these digital initiatives are integral to AMML’s broader efforts to adopt technology in the management of market facilities across the FCT, ultimately aiming for greater efficiency and effectiveness in their operations.
“Currently, we are about to inaugurate an automated toll collection system in Garki Market, which we hope to replicate in other markets where we collect toll,” Mr. Ojiji stated, highlighting another ongoing technological upgrade. “This will ensure that time spent driving in and out of the market was reduced to the barest minimum.”
Furthermore, AMML is leveraging technology to improve data management. “Also, we have a registry where the files and biodata of all the traders we are managing are kept. We are about to upload the data online for people to access with just a click,” Mr. Ojiji added, emphasizing the increased accessibility and transparency this will provide.
In a bid to further support the traders under its management, AMML also plans to introduce the Abuja Multipurpose Traders Cooperative. This initiative aims to make essential resources more readily available to traders, fostering their growth and development.
Mr. Ojiji acknowledged the inherent challenges of facility management as a relatively low-income yielding venture, stressing the necessity of revenue improvement for efficient service delivery. He expressed confidence that these digital innovative initiatives, including “Kasuwa.com” and the facility management software, will significantly boost the company’s revenues within the next three to five years.
Highlighting the scale of AMML’s operations, Mr. Ojiji noted, “Currently we have more than 400 staff working for the company and managing about 23 facilities across the FCT and depending on the size of the market, you could have up to 100 staff at different levels managing the markets. The management, therefore, has to find a way to fund service delivery in the markets and find the right human resource needed to run the markets.”
Reflecting on the company’s journey, Mr. Ojiji explained that AMML was established in 2004 and commenced operations in 2005 with the core objective of establishing proper structures and systems for the management of markets within the FCT. He highlighted the challenges of the pre-AMML era, where markets were largely run by associations, often lacking adequate space, parking, and overall organization.
He proudly stated that AMML has not only sanitized the operations of markets in the territory but has also successfully automated the payment of service charges, fees, rents, and other levies. Additionally, the company has implemented crucial safety and security protocols, leading to a more secure market environment with a significant reduction in incidents such as fire outbreaks.
Speaking on the 20th anniversary celebration, Mr. Ojiji emphasized that the event was a moment to recognize the dedication, resilience, and collective spirit that has propelled the company forward over the past two decades. He acknowledged the numerous challenges faced, including legal battles, issues with traders’ associations, revenue constraints, and instances of staff harassment.
“However, today, we are singing a different song,” Mr. Ojiji declared. “We have successfully aligned our Interests with all traders’ associations, expanded our revenue streams, and are currently automating and fine-tuning our processes for optimal service delivery.”
He extended his congratulations to the award recipients, recognizing their exceptional dedication and contributions to the company’s success. “In the dynamic world of facility management, excellence is not just a goal, it is a necessity. Every day, our team works tirelessly behind the scenes to ensure seamless operations, safe environments, and exceptional service,” he added.
Also speaking at the event, the Head of Operations at AMML, Mr. Innocent Amaechina, reiterated the company’s commitment to continued collaboration with stakeholders and to proactively sensitizing residents on new developments and changes within the markets.
The launch of “Kasuwa.com” and the introduction of advanced facility management software signal a new era of modernization and efficiency for market operations in Abuja, promising significant benefits for both traders and the AMML in the years to come.
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